PROS / The amount of content available through Thumbplay is staggering. The quality of the tones is of the highest order and the site is easy to use.
CONS / Thumbplay charges more for downloads than other sites reviewed.
VERDICT / There's almost nothing about Thumbplay we don't like. If nothing else, you can listen to previews of great songs for hours.
In a word, Thumbplay's ringtone downloads are outstanding. This service offers a massive selection of the best ringtones along with an enormous catalog of songs and sound effects, earning it our TopTenREVIEWS Bronze Award for ringtone download services.
We love Thumbplay for its intuitive design and robust selection of ringtones. The page layout is the arguably the cleanest of any service we reviewed. Ringtone categories are listed to the left, featured tones in the middle and a search field on the right. Thumbplay also provides a gallery for new ringtones, a selection of downloadable videos, games for your mobile phone and graphics you can use as wallpapers.
The selection of ringtones is impressive. We did a simple search for Bon Jovi, and in less than three seconds Thumbplay yielded 140 ringtones for that artist alone. We added up all the tracks on Bon Jovi's eleven studio albums and added in new tracks from their compilation albums. Interestingly, the figure we ended up with was 140. This is not conclusive evidence that every track has its own ringtone, but it’s a very good indicator.
Compatibility & Billing
Thumbplay's billing program is compatible with every major phone carrier in the United States. Thumbplay offers you two separate payment options. You can pay a monthly membership fee and receive five downloads of your choice. Alternately, you can pay for single tracks. The overall cost is more expensive than we generally like, but at least you know how much you're paying. Other ringtone download sites force you to buy credits and use them to download ringtones. We don't care for that option. We were happy to see that Thumbplay left it out.
Ease of Use
Thumbplay music is a cloud-based music service recently acquired by Clear Channel Radio. Right now, the service's homepage is dedicated to making this announcement. You may be tempted to close the window. Look to the upper right corner for a link that reads, "Looking for ringtones?" After you get past that hurdle, you'll find that Thumbplay has an intuitive design interface anyone can use.
Help & Support
Thumbplay offers a range of support options including FAQs and email assistance. They don't offer phone support or live chats. This is a letdown because we always like to have the ability to talk in real time to a real person.
When it comes to rating and ranking ringtone download services, it's all about selection and choice. Thumbplay has both in spades. Downloads are more expensive than the competition, but if you're willing to spend a little more for a stellar service, you can find pretty much everything you want in just a few seconds.